Puppy Training

You can train your pup to be a star pupil by using consistent commands and rewards for good behaviour, known as positive reinforcement. Punishment or reprimands may be required in some situations, but are best avoided by good training by the owner. Early socialisation, puppy pre-school, then ongoing obedience lessons will give you a wonderful, well-trained companion, who doesn’t set a foot wrong, and therefore never tests the pet/family bond.

The drop command

Drop may be a better command than ‘down’ as you may use this word when commanding your dog to get off furniture or to stop jumping up on someone. Start in the sit position then lower the treat towards the floor and say ‘drop’. If your puppy doesn’t lie down, try this: sit on the floor with your legs in front of you with knees slightly bent. Put your hand with the treat in it under your knee so that as your puppy follows the food, he is forced to lie down. Teach your puppy to drop from the sitting and standing positions. It is an invaluable command to stop your dog chasing something, or running inadvertently into traffic.

The stay command

Once the puppy is sitting, give the ‘stay’ command with the hand up as a stop signal, and back away a step. Then return and give the reward and praise. The command involves you coming back to the puppy, and not the puppy following you. Increase the time and distance slowly over several weeks. After months, you will be able to extend the time to 15 – 20 minutes. During these stay periods, make sure the dog is in its resting or sleeping area. Ask the puppy to sit and stay while you prepare his meal and put it down, then give the ‘release’ or ‘OK’ command.

The come command

The two most important rules about teaching your puppy to ‘come’ to you is to set the dog up for success (so that you never fail) and that each training session is simple, fun and pleasurable. Never call your dog to you to punish him.Ask your puppy to sit then back away a short distance. Then show him a food treat or favourite toy, say his name and ‘come’. When he comes to you, give him the food treat or toy and praise him. Positive reinforcement is the key to dog and puppy training.

Gradually increase the distance

Over time you can perform the command from greater distances and in environments with a greater number of distractions. If there is a chance that the puppy might escape or disobey, put a long leash on him so that you can prevent him from escaping, and to get his attention so you can repeat the command. This is what is meant by setting the puppy up for success. Having all members of the family give these commands consistently with rewarding of desirable behaviour ensures the dog learns exactly what is expected of it in the most effective, safe and gentle way. The long-term benefits are a happy family and a happy dog!

Evette Land

Evette Land

Veterinary Nurse

Meet Nurse Evette, who will soon be starting her studies. She is the proud owner of a Border Collie X named Rizzo. Evette enjoys the variety that comes with working in a mixed practice, especially the opportunity to travel around the region, seeing all kinds of animals for various reasons. She also loves assisting the vets with surgeries and attending to critical care hospital patients.

Jordan Thompson

Jordan Thompson

Veterinary Nurse

Meet Nurse Jordan, who is currently pursuing her Certificate IV in Veterinary Nursing. Growing up on a property in Booyal, Jordan has had the pleasure of caring for many animals over the years, including cattle, horses, dogs, and cats. She has a special interest in large animals, which reflects her deep-rooted passion for veterinary care. Jordan is pictured here with her cat, Silver.

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Dr Sarah McCabe - BVSc

Veterinarian

Sarah graduated from James Cook University in 2023. Sarah’s enthusiasm for animals knows no bounds, extending from small domestic to large farming animals to the intriguing world of exotics. This diverse interest certainly keeps things lively and engaging.

Outside of her veterinary duties, Sarah shares her home with two beloved cats, Cricket and Remmy, and a golden retriever named Chester.

April

Dr April Fegredo - BVSc (hons)

Veterinarian

Dr April pursued her studies at UQ in Brisbane, earning her degree in 2023. Her professional interests span a wide spectrum, with a particular focus on behavior, emergency and critical care, neonatal care, soft tissue surgery, and weight loss consultations.

When not attending to her patients, Dr. April shares her life with a delightful menagerie. At home, she’s accompanied by three loyal canine companions named Winston, Ninja and Zara, and she also has the pleasure of caring for two feline friends, Sienna and Chris.

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Tammie

Melbourne

Tammie joined Vet Cross in 2022, bringing with her a rich farming background. Over the years, she has cared for horses, cattle, and pigs. Currently, Tammie is the proud owner of two horses, Mia and Nikki, as well as two dogs, Gordo and Ruby. On weekends, she enjoys taking joy rides on her Vulcan 650 Cruiser.
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Jess Raines

Receptionist

Before joining us, Jess embarked on an adventurous journey, exploring every nook and cranny of Australia for a whole year. On top of her wanderlust, Jess proudly calls herself the parent of a charming cockatiel named Monty. In addition to her love for travel and animals, Jess is a keen runner and trains most days.
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Kirsty Jansen

Receptionist

Kirsty splits her time between our Bundaberg and Bargara clinics. At home, she’s the proud companion of Nudge, a delightful character who wasn’t exactly thrilled about the idea of a photoshoot. In her spare time, you’ll find Kirsty behind her hooks, enjoying knitting and crocheting.

Jade Switzer QVN

Jade Switzer QVN (Cert IV)

Veterinary Nurse

Jade has been with Vet Cross since August 2021 but her career in the veterinary industry started 24 years ago. In that time Jade has worked as an equine nurse and has experience with all large animals. Jade has a particular interest in working with anxious dogs and loves providing physiotherapy to small animals.

Jess Raines

Chloe Hancock

Receptionist

Chloe joined the Vet Cross team in 2018. Chloe and her now Husband Guy were married in May 2019, they moved here from Ballarat. Chloe has a Foxxy named Maggie and a ginger cat named Milo.

Jackie Sergiacomi

Jackie Gilks

Receptionist

Jackie Joined the Vet Cross team in 2016. Jackie has over 24 years experience and says she couldn’t imagine her life without the excitement and satisfaction that comes from being in the veterinary industry. Jackie’s experience has ranged from a nurse right through to accounts and management. Jackie has been competing in endurance racing for the past 30 years and loves that the sport takes her to beautiful parts of Australia that otherwise she may have missed.

Jo Logan

Jo Logan

Gin Gin Receptionist

Jo is the face of Vet Cross Gin Gin. She loves being able to greet our clients and is always up for a chat. She joined us in 2011 and she has become a massive part of the Gin Gin family.

Jo is kept busy by her three big dogs Ruby, Zip and Zeus.

Amanda Bickmore

Amanda Bickmore

Marketing / Receptionist

Amanda started her Vet Cross journey in 2013 as a receptionist. However, she soon demonstrated her creative talents and is now primarily our marketing manager. She loves the ability to tell the stories of our furry and feathered friends, as well as being able to inform and educate clients, both old and new.

She has a Labrador named Molly.

Amanda Polizel QVN

Amanda Polizel

Nurse

Rachel McGregor

Rachel McGregor

Veterinary Nurse
Rachel is a Bundy girl and her family have cattle properties out at Mt Perry. Having grown up with large animals Rachel has a keen interest in them and is looking forward to starting her studies in 2022.
Leah White

Leah White

Nurse

Welcome Nurse Leah. Leah and her Husband Blake moved to Bundaberg from North Brisbane in 2022. Leah has been in the veterinary industry for 2 years and is currently studying her certificate 4 in Veterinary Nursing. She is the loving fur mum of Cinders the Bull Arab X.

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Sarah Boersch     QVN (Cert IV)

Veterinary Nurse
Brooke Land

Brooke Land

Veterinary Nurse
Sheridan Philips

Sheridan Philips

Veterinary Nurse

Sheridan started with Vet Cross in October 2020. Sheridan is born and bred in Bundy, her family have been living in the area for over 130 years. Growing up on a hobby farm Sheridan has had many different pets over the years and enjoys riding the family horses. Sheridan’s most treasured pet is Annabelle the 14 year old Mini Foxy.

Brooke Jackson

Brooke Jackson

Veterinary Nurse

Brooke is currently studying her certificate 3 in veterinary nursing is looking forward to starting her cert 4. Brooke has 2 very energetic dogs named Maloo and Maggie.

Ashleigh Hendersen

Ashleigh Hendersen

Veterinary Nurse

Ash is one of our multi-skilled nurses, with a love for anything from horses to small animals. She enjoys the amazing variety of patients in our mixed practice clinics, and goes from anaesthetising a cat for surgery to wrangling a lame goat without skipping a beat.

She joined us in 2017 with a wealth of knowledge, having worked for Veterinary Specialist Services as an oncology nurse. Her dogs (Reeva and Ralph) and horses (Holly and Dolly) keep her busy outside of work.

Courtney Milne

Courtney Milne     QVN (Cert IV)

Veterinary Nurse

2021 was a busy year for nurse Courtney, she finished her studies and became a qualified veterinary nurse (QVN) and gave birth to her and her partner Mat’s first child Hailey. Baz the cattle dog and Jax the Border Collie are very excited about their new sister.

Sarah Manderson

Sarah Manderson     QVN (Cert IV)

Senior Nurse

Sarah is our resident ‘Crazy Cat Lady’. She joined the Vet Cross team in 2016, having been a qualified vet nurse since 2012. Her special interests are radiography, orthopaedic nursing and anything feline, with a special ability to calm even our most anxious kitty patients. Sarah has two extra fluffy, extra lovable cats, Felix and Cooper, and enjoys playing the cello.

Bec Nicholson

Bec Nicholson     QVN (Cert IV)

Senior Nurse

Bec joined the Vet Cross team in 2015. She is most happy nursing for our bovine patients, with cattle medicine and surgery being one of her passions. She also enjoys being able to provide physiotherapy for our small animal orthopaedic patients. Bec has been in the veterinary industry for 9 years, having started as a kennel hand when she was 14 years old. Bec successfully completed her Certificate IV in Veterinary Nursing in 2016. Outside of work she is kept busy with her hobby farm and dogs as well as her 2 sons Charlie and Tommie.

Amy Jensen

Amy Jensen     QVN (Cert IV)

Senior Nurse / Practice Manager

Amy has been working at Vet Cross since July 2009 and qualified as a Cert IV veterinary nurse in January 2014. Amy is a talented nurse and is often found helping clients on the phone or at the front desk. Amy is an asset to the Vet Cross team. She has a Shih Tzu called Penny and a Labrador called Norman.

Anna Logan

Anna Logan     QVN (Cert IV)

Senior Nurse

Anna has been working as a veterinary nurse for the Vet Cross team since 2008 graduating as a qualified veterinary nurse in 2011. Anna is a key team member being actively involved in training junior nurses, 2013 saw Anna take time off to start a family. Anna has a dog called Moose who is a rescue dog.

Amy Cox

Dr Amy Cox     BVSc (Hons)

Veterinarian

Welcome Dr Amy. Dr Amy studied at UQ Gatton and graduated in 2017. Amy started working at a clinic in Maryborough before moving here in 2022. Dr Amys special interests are surgery and cattle.

Lilli Glass

Dr Lilli Glass     BVSc

Veterinarian

Doctor Lilli is from Harvey Bay and studied at JCU in Townsville. Dr Lilli has a keen interest in cattle reproduction and pretty much all aspects of the veterinary industry. In her spare time Lilli loves going to the beach with her beautiful boy Lenny who is pictured here with her.

Georgia Taylor

Dr Georgia Taylor     BVSc

Veterinarian

Dr Georgia studied at JCU in Townsville and moved to Bundaberg with her sister Kate and their cavoodle Spock.

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Dr Alanah Evans     BVSc

Veterinarian

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Dr Jacqueline Greiner     BVSc

Veterinarian

Meghan Schibrowski

Dr Meghan Schibrowski     BVSc PhD

Veterinarian

Dr Meghan graduated from the University of Queensland in 2005 and started her career working in general practice and veterinary livestock consultancy. In 2015, Meghan completed a PhD investigating the epidemiology and pathological agents involved in the bovine respiratory disease complex in feedlot cattle and returned to her family’s property in Childers. Meghan joined the Vet Cross team in early 2020 after returning to general practice.

Meghan is an Australian Cattle Vets accredited Bull tester, holds PennHip certification, is a ParaBoss WEC QA Service Provider and is an Accredited Veterinarian with Animal Health Australia for provision of Market Assurance Programs including GoatMAP, SheepMAP and AlpacaMAP.

Kate Schroeder

Dr Kate Schroeder     BVSc (hons)

Veterinarian

Kate grew up in Bundaberg and studied at the University of Queensland, Gatton. Kate loves all aspects of mixed practice, in particular equine medicine & surgery. She has a passion for horse training, which comes in handy with her more fractious equine patients.

She enjoys spending time with her gorgeous Labrador, Walter, her many horses and accidentally-adopted cat, Gizmo.

Susan Carroll

Dr Susan Carroll     BVSc (hons)

Senior Veterinary Associate

Susan joined Vet Cross in Bundaberg in 2004. After graduating in 1998 Susan started her veterinary career in a country practice in regional Queensland later travelling overseas. After the birth of her 2 children she has continued studies and has now completed a course with the Centre for Veterinary Education in animal ultrasonography.

Andrew Marland

Dr Andrew Marland     BVSc (hons)

Practice Principal

Growing up on a local cattle property Andrew developed a love of animals and desire to become a veterinarian at an early age. After graduating in 2000 he entered mixed animal practice in western Queensland before working in the United Kingdom for 2 years.

Andrew is an Australian Cattle Vets accredited Bull tester and National Pregnancy Testing accredited examiner. Although spending much of his time working with cattle and horses Andrew enjoys all challenges of mixed animal practice.

Tim Hill

Dr Tim Hill     BVSc MACVS

Practice Principal

Tim graduated from University of Queensland in 1993 and, because of his interest in soft tissue and orthopaedic surgery, gained Membership of Australian College of Veterinary Scientists in Small Animal Surgery in 2006.

Tim completed the PennHip certification in 2009 enabling accurate assessment and evaluation of hip screening, he also has a diploma in animal ophthalmology. Tim travelled throughout Australia and the United Kingdom and gained extensive experience in mixed and dairy practices.

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